Privacy Policy

Effective Date: March 19, 2026
Last Updated: March 19, 2026

This Privacy Policy describes how TRG Management LLC and its trade names including Requity, Requity Lending, Requity LLC, and TRG Resorts (collectively, “Requity,” “we,” “us,” or “our”) collect, use, and protect your personal information when you interact with our websites, services, AI-powered chat and voice agents, and other communication channels.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, mailing address
• Inquiry details: Reservation requests, stay dates, site preferences, party size, loan inquiry details
• Communication records: Transcripts of chat and voice conversations with our AI assistants and team members
• Device and usage data: IP address, browser type, pages visited, referring URLs
• Financial information: Only when voluntarily submitted as part of a loan application or investment inquiry

2. How We Collect Information

We collect information when you:

• Visit our websites (requitygroup.com, arrowcreekcamp.com, covecreekrvresort.com, and affiliated domains)
• Interact with our AI-powered chat or voice assistants
• Submit a contact form, reservation request, or loan application
• Communicate with us via phone, email, or text message
• Provide your phone number and request that we send you information via SMS

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Send reservation booking links and callback confirmations via SMS when you request them
• Process reservation and loan applications
• Improve our services, AI assistants, and customer experience
• Send transactional communications related to your interactions with us
• Comply with legal obligations

4. SMS Communications

When you provide your phone number during an interaction with one of our AI-powered chat or voice assistants and request that we text you information, you consent to receive SMS messages from us. These messages are limited to:

• Reservation booking links you have requested
• Callback confirmations

We do not send marketing or promotional text messages. Message frequency varies; typically 1-2 messages per interaction. Message and data rates may apply. You can opt out at any time by replying STOP. For full SMS terms, see our SMS Terms & Conditions.

We do not sell, share, or rent your phone number or any personal information to third parties for marketing purposes.

5. Information Sharing

We do not sell your personal information. We may share information only in the following circumstances:

• Service providers: With trusted vendors who assist in operating our services (e.g., SMS delivery, payment processing, property management software), under strict confidentiality agreements
• Legal compliance: When required by law, regulation, or legal process
• Business operations: Between Requity affiliated entities for the purpose of fulfilling your request

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of SMS communications by replying STOP to any message
• Request information about how your data is used

To exercise any of these rights, contact us at info@requitygroup.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

TRG Management LLC
Email: info@requitygroup.com
Phone: (813) 710-6681